{"id":129,"date":"2020-04-22T19:17:51","date_gmt":"2020-04-22T19:17:51","guid":{"rendered":"https:\/\/jupiterx.artbees.net\/hosting\/?page_id=129"},"modified":"2023-08-25T15:52:32","modified_gmt":"2023-08-25T15:52:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/calltawk.com\/?page_id=129","title":{"rendered":"Faq’s"},"content":{"rendered":"\t\t
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FREQUENTLY ASKED QUESTIONS

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<\/i><\/span><\/i><\/span><\/div>
Can I use my existing landline number when I sign up for CallTawk?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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YES. Just set up call forwarding to your newly-assigned CallTawk number. Please contact your service provider for more information.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can I stop CallTawk services right in the middle of billing period?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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YES. If you feel like the system isn’t working for you, you may choose to end the service anytime.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Is this real people or robots picking up?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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CallTawk has real, actual people on standby to pick up your calls. CallTawk knows the importance of the “human factor” in communication, and that makes the CallTawk experience special.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Will CallTawk do outbound calls for me, e.g. marketing calls, return calls, etc.?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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CallTawk offers on-demand outbound calls with CallTawk PRO. Please contact your CallTawk relationship manager to find out more.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can I forward calls to you only when I'm occupied?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You have the option to set up your CallTawk number as your automatic call forwarding number. Please contact your service provider for more information.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Do you only answer calls that are left unattended to?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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NO. We answer all inbound calls all day, every day.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Do I need to change my office landline number?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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NO, but if you want to, you can use it as your main number. You may also use your CallTawk number in other ways.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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In the Starter pack, you mentioned 5 Questions and Answers included in the package. Does this mean my callers can only ask up to 5 questions every time they call?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The number of Questions and Answers in each package means the number of prepared responses you can forward to our CallTawk agents, for them to provide to your callers.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Where is Calltawk based?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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We are based in multiple countries and for different regions of the world we have regional headquarters. <\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can I use CallTawk to answer calls only during after-office hours?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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CallTawk will attend to all calls at any time, every day. However, it is your option to set up call forwarding at particular times.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Does CallTawk pick up and then transfer calls to other numbers?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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YES. We can transfer the call to any landline number. Just like your regular receptionist!<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Do you have a trial package before I actually commit to a paid subscription?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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YES, it’s 100% FREE. You can try CallTawk for a limited time period.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How can I pay for my Calltawk Subscription?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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We accept online payment to get you up and running in no time, but from region to region we might have other options, Do contact us to find options for your region<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FREQUENTLY ASKED QUESTIONS Can I use my existing landline number when I sign up for CallTawk? YES. Just set up call forwarding to your newly-assigned CallTawk number. Please contact your service provider for more information. Can I stop CallTawk services right in the middle of billing period? YES. If you feel like the system isn’t […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/calltawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=129"}],"version-history":[{"count":36,"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":1115,"href":"https:\/\/calltawk.com\/index.php?rest_route=\/wp\/v2\/pages\/129\/revisions\/1115"}],"wp:attachment":[{"href":"https:\/\/calltawk.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}